Shipping policy

Shipping Policy

At Packuum Bags, we are committed to delivering your order promptly and safely. Below are our shipping details:

Shipping Timeframe

Orders are processed and shipped within 7-15 business days from the date of purchase. This timeframe does not include weekends and public holidays. You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Regions

We currently ship to customers worldwide. Shipping costs and delivery times vary depending on your location. Shipping fees will be calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package in real-time. We recommend checking your tracking information regularly to stay updated on your delivery status.

Customs and Delays

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply. Packuum Bags is not responsible for delays caused by customs clearance or other governmental procedures. In case of customs-related delays, please contact your local customs office or reach out to our support team at supportpackumm@gmail.com for assistance.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us immediately at supportpackumm@gmail.com with photos and tracking information. We will work with the shipping carrier to resolve the issue promptly.

Contact Support

For shipping inquiries, please contact us at supportpackumm@gmail.com. We aim to respond within 24-48 hours.